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RTEMS 4.5.0 On-Line Library


RTEMS Problem Reporting

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3.3.3: RTEMS Problem Reporting

A problem report is provided at the end of this document and may be copied by the RTEMS user. Please fill out the form completely to assure a speedy response to the problem. In filling out the problem report the following instructions apply:

User Name and Address:
The full name and mailing address of the customer or company where correspondence from RTEMS support personnel may be shipped.
Contact Name:
The name of the person with whom RTEMS support personnel will correspond with concerning the reported problem.
Telephone Voice/FAX:
The telephone numbers which will enable RTEMS support personnel to reach the designated contact name.
Product/Version:
The RTEMS product and the version that is currently in use.
Target Processor/System:
The processor and board type that is the target.
Host Computer System:
The manufacturer and model number of the system on which RTEMS has been installed.
Host Operating System/Version:
The operating system and version under which RTEMS has been installed.
Customer Impact:
Indicate the severity of the impact of the reported problem.
Detailed Description:
A written description of the problem including the area of the RTEMS development environment where the problem is located and its behavior. Please feel free to provide source code listings, makefiles, possible solutions, and any other information describing the problem. This additional information may be submitted via email or anonymous ftp.

Support, training, ports, and custom development are provided by On-Line Applications Research Corporation (OAR). Correspondence regarding any aspect of RTEMS should be addressed as follows (magnetic tapes should be marked: DO NOT X-RAY):

RTEMS
On-Line Applications Research Corporation
4910-L Corporate Drive
Huntsville, AL 35805
Voice: (205) 722-9985
FAX: (205) 722-0985
EMAIL: rtems@OARcorp.com


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